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return & exchange policy

Sneakers don't fit, right?

We accept size change requests! (maximum of one time only)

Please note the following:

a. There is an additional Php 150 fee.

b. The exchange policy is only operational within NCR.

shipping & returns

delivery and shipping policy

Delivery and shipment will be done within the Philippines only, arranged and booked by Sanbera.

The standard delivery fee within Metro Manila is Php 170.00 for credit and debit card payments, 


Php 150.00 for Cash On Delivery (C.O.D.) payments. (Please note that the C.O.D. delivery method is only available within Metro Manila.)

For orders outside NCR, on the other hand, there is a Php 250 shipping fee. 

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