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  • 1. Shipping
    Delivery and shipment will be done within the Philippines only, arranged and booked by Sanbera. The standard delivery fee within Metro Manila is Php 170.00 for credit and debit card payments, Php 150.00 for Cash On Delivery (C.O.D.) payments. (Please note that the C.O.D. delivery method is only available within Metro Manila.) ​​​ For orders outside NCR, on the other hand, there is a Php 250 shipping fee. ​
  • 2. Payment Methods
    This Sanbera webstore accepts payments via credit and debit card via Xendit, and Cash on Delivery (available only within Metro Manila). ​ For online bank transfer payments: BDO: Sanbera Online Store 00168 805 2277 GCash/Maya MI***L EN***O D. 0998 554 1981
  • 3. Exchange Policy
    Shoes don't fit right? We accept size change requests! (maximum of one time only). Please note the following: a. There is an additional Php 150 fee. b. The exchange policy is only operational within NCR. To request a size exchange, reach out to us at , or through Private Message on our Facebook and/or Instagram page.
  • 4. Fitting Policy
    Want to try on the shoes first? Request to fit our footwear items for a maximum of two sizes and two models to try on, personally delivered to your doorstep! (Only applicable for NCR/Metro Manila addresses). Conditions: a. Must be present during the fitting process. After fitting, you may already decide to purchase the product/s via cash or online payment. Or, return the fitted pair/s to us. b. A fitting fee of PHP 170 shall be issued after the fitting process. Send out your fitting requests by reaching out to us at , or through Private Message on our Facebook and/or Instagram page.
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